Privacy Policy
At The Book Alchemist, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information necessary to provide our services, including but not limited to:
- Name, email address, phone number, and shipping address.
- Payment information (processed securely via third-party payment gateways).
- Preferences for products and subscription details.
- Information provided through surveys or feedback.
- Methods of Collection
- Directly from you when you sign up, purchase, or contact us.
- Automatically through your use of our website (e.g., cookies, analytics).
2. Use of Personal Information
We use your personal information for:
- Processing orders and delivering subscription boxes.
- Communicating updates, offers, and promotions (you may opt out of marketing communications anytime).
- Improving our services and website functionality.
- Ensuring compliance with legal and regulatory obligations.
3. Disclosure of Personal Information
We may disclose your personal information to:
- Service providers such as payment processors, couriers, and IT support teams.
- Legal authorities if required by law.
- Marketing platforms to assist in tailored promotions (where permitted).
We will not sell or share your information with third parties for purposes unrelated to our services.
4. Storage and Security of Information
We store your personal information securely in compliance with Australian data protection laws. Measures include:
- Encryption of sensitive data.
- Secure servers and access controls.
- Regular monitoring for potential vulnerabilities.
5. Access and Correction of Personal Information
You have the right to access your personal information and request corrections if it is inaccurate, incomplete, or outdated. Contact us using the details below to make a request.
6. Cookies and Analytics
Our website uses cookies and analytics tools to:
- Enhance your browsing experience.
- Track website performance and usage patterns.
You can manage cookie preferences through your browser settings. However, disabling cookies may affect functionality.
7. Third-Party Services
Our website may link to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
8. Overseas Disclosure
Sometimes, your personal information may be processed or stored outside Australia (e.g., by IT service providers). We take reasonable steps to ensure these providers comply with Australian privacy standards.
9. Marketing Communications
We may use your contact details to send promotional content. You can opt-out at any time by:
- Clicking the "unsubscribe" link in our emails.
- Contacting us directly.
10. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. We will post updates on our website and communicate significant changes.
11. Contact Us
For questions, concerns, or requests regarding your privacy, please contact us:
The Book Alchemist
Email: info@thebookalchemist.com.au